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+49 911 14 888800
kontakt@konektra.de
 

Terms and Conditions

1. Scope of application

The following General Terms and Conditions apply to all orders placed via our online shop by consumers and entrepreneurs.

Consumers are persons who purchase goods or services for purposes that are not related to their commercial or professional activity.

The following shall apply to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.

 

2. Contracting party, conclusion of contract, correction possibilities

The sales contract is concluded with Swissmobilia Vertriebs GmbH.

By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

 

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English, French

We store the contract text and send you the order data and our General Terms and Conditions in text form. You can view the contract text in our customer login.

 

4. Delivery conditions

Shipping costs may be incurred in addition to the stated product prices. You can find out more about any shipping costs in the offers.
We only deliver to delivery addresses within Switzerland.

We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.

 

5. Payment

The following payment methods are available in our shop:

Prepayment
If you choose payment in advance, we will send you our bank details in a separate e-mail and deliver the goods after receipt of payment.

PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions in the order process.

PayPal may offer further payment modalities in the customer account to registered PayPal customers who have been selected according to their own criteria. However, we have no influence on the offer of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account. 

 

6. Right of withdrawal

Consumers are entitled to the voluntarily granted right of withdrawal as described in the instructions on withdrawal. Entrepreneurs are not granted a voluntary right of withdrawal.

 

7. Retention of title

The goods remain our property until full payment has been made. We are entitled to make a corresponding entry in the retention of title register.
For entrepreneurs, the following shall apply in addition: We shall retain title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorised to collect the claims, but we may also collect claims ourselves insofar as you do not meet your payment obligations. We shall release the securities to which we are entitled at your request to the extent that the realisable value of the securities exceeds the value of the outstanding claims by more than 10%.

 

8. Warranty and guarantees


8.1 Liability for defects

The statutory law on liability for defects shall apply.

8.2 Guarantees and customer service

Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints and objections on weekdays from 9:00 a.m. to 6:00 p.m. by phone at 0049 911 148 888 00 or by e-mail at kontakt@konektra.ch.

 

9. Code of conduct

We have submitted to the following codes of conduct:
Trusted Shops
(https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf)

 

10. Final provisions

If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are an entrepreneur, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

General Terms and Conditions created with the Trusted Shops legal text editor in cooperation with FÖHLISCH Rechtsanwälte.

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The konektra brand

Intelligent. Durable. Modular. konektra! Our brand has stood for the very highest product quality and impressive individual customer service for over 10 years. konektra is a registered trademark of konektra GmbH. konektra GmbH has no contractual or corporate relationship with the USM Haller company.