Terms and Conditions | konektra | Modular Home & Office Furniture without expiration date
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Terms and Conditions

1. Scope of application

The following GTC apply to all orders placed via our online store by consumers and entrepreneurs.

Consumers are persons who purchase goods or services for purposes that are not related to their commercial or professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they shall only become part of the contract if we have expressly agreed to them.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Swissmobilia Vertriebs GmbH.

By placing the products in the online store, we submit a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English, French

We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.

4. Terms of delivery

Shipping costs

Shipping costs may be incurred in addition to the stated product prices. You can find out more about any shipping costs in the offers.
We only deliver to addresses within Switzerland.

Delivery options

We ship the products to the delivery address specified in the order process.

We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.

5. Payment

The following payment methods are available in our store:

Prepayment

If you choose to pay in advance, we will send you our bank details in a separate e-mail and deliver the goods after receipt of payment.

PayPal

In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the ordering process.

PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.

6. Right of withdrawal

Consumers are entitled to the voluntarily granted right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of title

The product remains our property until full payment has been made. We are entitled to make a corresponding entry in the retention of title register.
For entrepreneurs, the following also applies: We reserve title to the product until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. We will release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. Warranty and guarantees

8.1 Warranty for defects

The statutory liability for defects shall apply.

8.2 Guarantees and customer service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.

Customer service: You can reach our customer service for questions, complaints and claims on weekdays from 9:00 am to 5:00 pm by calling 0049 911 148 888 00 or by e-mail at kontakt@konektra.ch.

9. Code of conduct

We have subjected ourselves to the following codes of conduct:
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Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf)

10. Final provisions

If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are an entrepreneur, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

GTC created with the Trusted Shops legal text editor.

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The konektra brand

Intelligent. Durable. Modular. konektra! Our brand has stood for the very highest product quality and impressive individual customer service for over 10 years. konektra is a registered trademark of konektra GmbH. konektra GmbH has no contractual or corporate relationship with the USM Haller company.



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